TERMS AND CONDITIONS AND PRIVACY POLICY

 

Privacy Policy

Effective Date: September 4, 2026
Last Updated: September 4, 2026

Haute Yogi LLC (“Haute Yogi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, use the Haute Yogi mobile application (“Haute Yogi App”), create an account, participate in our online community, purchase products or services, enroll in courses or programs, register for workshops, retreats, teacher trainings, or other experiences, communicate with us, or otherwise interact with Haute Yogi.

Haute Yogi uses Kajabi as a primary technology platform for its website, digital products, courses, community, communications, customer accounts, and mobile application. Accordingly, certain information described in this Privacy Policy may be collected or processed by Kajabi and other service providers on our behalf.

By using Haute Yogi's website, app, products, programs, or services, you acknowledge the privacy practices described below.

1. Information We Collect

The information we collect depends on how you interact with Haute Yogi.

Information You Provide

You may voluntarily provide information including:

  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Account and profile information
  • Communication preferences
  • Course or program enrollment information
  • Applications and registration information
  • Survey or questionnaire responses
  • Information submitted through forms
  • Customer-support communications
  • Community posts, comments, messages, photos, or other content
  • Information you provide when registering for an in-person or online experience

You are not required to provide personal information unless it is necessary to access a particular service, complete a transaction, create an account, or participate in an offering.

2. Account and Educational Information

When you create an Haute Yogi account or enroll in an offering, information may be associated with your account, including:

  • Account identifiers
  • Email address
  • Profile information
  • Membership status
  • Products or courses purchased
  • Course enrollment and access
  • Content or product interactions
  • Course progress
  • Community participation
  • Saved preferences
  • Login and account activity

Certain authentication information, including passwords, may be managed by Kajabi or another technology provider rather than stored directly by Haute Yogi.

3. Purchases and Payment Information

When you purchase an Haute Yogi product or service, we or our service providers may collect information such as:

  • Name
  • Contact information
  • Billing address
  • Product or service purchased
  • Transaction amount
  • Transaction date
  • Payment status
  • Order or purchase history

Payment-card information is generally processed by third-party payment processors rather than stored directly by Haute Yogi.

Depending on the purchase and platform used, payment information may be processed by Kajabi, a payment processor, Apple, or another authorized payment provider according to that provider's own privacy and security practices.

4. Kajabi Platform and the Haute Yogi App

Haute Yogi uses Kajabi, LLC (“Kajabi”) as a technology service provider to host and operate significant portions of our digital services, including our website, customer accounts, online courses and educational content, community features, communications, and the Haute Yogi mobile application.

The Haute Yogi mobile application is a Kajabi Branded App.

As the technology platform supporting the app, Kajabi may collect, process, transmit, and store information on behalf of Haute Yogi as necessary to provide, maintain, secure, analyze, and improve the app and related services.

Depending on how you interact with the Haute Yogi App and Kajabi-powered services, information processed through Kajabi may include:

  • Email address
  • User or account identifiers
  • Product and content interactions
  • App usage information
  • Crash data
  • Diagnostic information
  • Account and enrollment information
  • Information you voluntarily provide through courses, forms, community features, or other services

Kajabi may also process technical and device-related information necessary for app functionality, authentication, security, diagnostics, analytics, and service performance.

Haute Yogi uses information processed through Kajabi to provide access to products and services, manage customer accounts and enrollments, deliver educational content, operate community features, communicate with users, understand engagement, provide customer support, maintain our services, and improve the Haute Yogi experience.

Kajabi processes information according to its agreements with Haute Yogi, its own privacy practices, and applicable law.

Haute Yogi remains responsible for its own privacy practices and for describing how personal information is used in connection with Haute Yogi services.

5. Information Collected Automatically

When you access the Haute Yogi website, app, or digital services, certain technical information may be collected automatically by Haute Yogi or our technology providers.

Depending on the technology and service being used, this may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • App version
  • Device or account identifiers
  • General location derived from an IP address
  • Login activity
  • Pages or screens viewed
  • Product and content interactions
  • App or website usage
  • Referring website or traffic source
  • Crash data
  • Diagnostic and performance information

We use this information to operate our services, understand engagement, maintain security, troubleshoot technical issues, improve performance, and better understand how our products and services are used.

We do not intentionally collect precise geographic location through the Haute Yogi App unless a feature requiring that information is offered and appropriate permission has been provided.

6. Cookies and Similar Technologies

Our website and technology providers may use cookies, pixels, analytics tools, software development kits, log files, and similar technologies.

These technologies may help us:

  • Keep users signed in
  • Remember preferences
  • Provide website and app functionality
  • Process transactions
  • Understand website and app usage
  • Measure performance
  • Analyze engagement
  • Maintain security
  • Improve our products and services
  • Evaluate marketing efforts

You may be able to manage certain cookies through your browser settings or any cookie or consent controls made available on our website.

Disabling certain technologies may affect the functionality of some services.

7. Community and User-Generated Content

Haute Yogi services may include community and social features that allow members to post, comment, communicate, share media, participate in discussions, or otherwise interact with other users.

Content you choose to share may include:

  • Profile information
  • Posts
  • Comments
  • Photos or other media
  • Responses
  • Community discussions
  • Messages
  • Other information you voluntarily disclose

Information posted in public or community areas may be visible to other members. Please do not share sensitive or confidential personal information in areas where you do not want others to see it.

Haute Yogi or its platform providers may review, moderate, restrict, or remove content when reasonably necessary to operate the community, enforce applicable rules, respond to reports, protect users, maintain security, or comply with legal obligations.

8. Health and Wellness Information

Haute Yogi provides yoga education, movement practices, wellness-related educational content, teacher education, workshops, retreats, teacher trainings, and related experiences.

For certain programs or in-person experiences, you may voluntarily provide information relating to physical limitations, injuries, allergies, dietary needs, accommodations, emergency information, or other considerations relevant to your participation.

When collected, this information is used only as reasonably necessary to administer the relevant program, respond to your request, provide appropriate accommodations, or support participant safety.

Haute Yogi is not a medical provider, and our website, app, educational content, courses, or community are not intended to provide medical diagnosis or treatment.

Please do not disclose sensitive health information in public community areas.

9. Communications and Marketing

We may use contact information you provide to communicate with you about:

  • Your account
  • Purchases
  • Courses
  • Memberships
  • Customer support
  • Community activity
  • Workshops
  • Retreats
  • Teacher trainings
  • Educational resources
  • New offerings
  • Haute Yogi news and updates
  • Promotional opportunities

If you receive marketing emails from Haute Yogi, you may unsubscribe using the unsubscribe link provided in the communication.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications necessary to manage your account, purchases, registrations, or services.

10. Push Notifications

If you enable notifications through the Haute Yogi App, we may send push notifications relating to content, community activity, events, programs, account activity, new resources, or other Haute Yogi offerings.

You can control or disable push notifications through your device settings.

11. How We Use Personal Information

We may use personal information to:

  • Operate the Haute Yogi website and app
  • Create and maintain accounts
  • Authenticate users
  • Deliver courses and educational content
  • Provide memberships and community access
  • Process purchases
  • Manage enrollments and registrations
  • Administer workshops, retreats, and teacher trainings
  • Provide customer support
  • Respond to inquiries
  • Send account and transaction communications
  • Send marketing communications where permitted
  • Personalize and improve the user experience
  • Understand engagement with our content
  • Analyze website and app performance
  • Develop new products and offerings
  • Maintain security
  • Prevent fraud, misuse, or abuse
  • Moderate community features
  • Maintain appropriate business records
  • Enforce applicable agreements and policies
  • Meet legal, accounting, tax, or regulatory obligations

12. Third-Party Service Providers

Haute Yogi uses third-party service providers to operate portions of our business.

These providers may assist with:

  • Website and app technology
  • Course delivery
  • Community functionality
  • Payment processing
  • Email and communications
  • Customer relationship management
  • Video or content hosting
  • Analytics
  • Data storage
  • Marketing technology
  • Accounting
  • Customer support
  • Security

These providers may receive or process information necessary to perform services on our behalf.

We do not authorize service providers to use personal information for unrelated purposes except where permitted by their agreements with us or applicable law.

Third-party services may also maintain their own privacy policies governing information they independently collect.

13. Apple and App Store Services

If you download or use the Haute Yogi App through Apple's App Store, Apple may independently collect information relating to your Apple account, device, app download, App Store activity, purchases made through Apple services, subscriptions, diagnostics, or other Apple services.

Information collected independently by Apple is governed by Apple's privacy practices and is not controlled by Haute Yogi.

14. Social Media and External Services

Haute Yogi may maintain accounts or provide links to services such as Instagram, Facebook, YouTube, Zoom, or other third-party platforms.

If you interact with Haute Yogi through a third-party service, that provider may independently collect information about you.

Your use of those platforms is subject to their respective privacy policies and terms.

15. Photos, Video, Audio, and Media

Haute Yogi may photograph, film, record, or otherwise document certain workshops, trainings, retreats, classes, community events, online sessions, or other experiences.

Where appropriate, Haute Yogi may obtain separate consent or a media release before using identifiable photographs, video, audio, testimonials, or other participant media for promotional, educational, or business purposes.

Participation in an event does not by itself override any consent requirements that may apply.

16. When We May Share Information

We may disclose personal information when reasonably necessary to:

  • Service providers operating on our behalf
  • Payment processors
  • Professional advisors such as attorneys, accountants, insurers, or consultants
  • Government agencies or other parties when legally required
  • Protect the rights, safety, security, or property of Haute Yogi, our users, or others
  • Investigate suspected fraud, abuse, or security issues
  • Enforce agreements or community standards

Information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction where legally permitted.

Haute Yogi does not sell personal information in exchange for money.

17. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law.

This may include retaining information to:

  • Maintain accounts
  • Provide purchased products or services
  • Maintain transaction and tax records
  • Meet accounting obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal requirements

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of according to applicable requirements and our service providers' systems and practices.

18. Account and Personal Data Deletion

Users may request deletion of their Haute Yogi account and/or certain personal information.

Where account-deletion functionality is available within the Haute Yogi App or account settings, users may initiate their request using that functionality.

You may also contact Haute Yogi regarding access, correction, or deletion of personal information at:

[email protected]

Please use “Privacy Request” as the subject line.

We may need to verify your identity before completing certain requests.

Deletion of an account does not necessarily require deletion of information we are legally permitted or required to retain, including transaction, tax, accounting, fraud-prevention, security, or legal records.

Some information may also remain temporarily in backups or systems maintained by service providers according to their retention practices.

19. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information
  • Correct inaccurate personal information
  • Request deletion
  • Withdraw certain consent
  • Opt out of marketing communications
  • Request information about how personal information is used
  • Object to certain processing where applicable
  • Request a portable copy of certain information where applicable

Haute Yogi will honor applicable privacy rights as required by law.

Privacy requests may be sent to:

[email protected]

20. Mobile Device Permissions

Certain features of the Haute Yogi App may request access to device functionality such as notifications, camera, photos, or microphone when necessary to provide a feature you choose to use.

Device permissions are controlled through your device settings and may be changed or withdrawn at any time.

Some features may not function if the required permission is disabled.

21. Data Security

Haute Yogi and its technology providers use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no internet transmission, mobile application, website, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should notify us if they believe their account has been compromised.

22. Children's Privacy

The Haute Yogi App has an App Store content rating of 13+.

Haute Yogi does not knowingly seek to collect personal information from children under 13 in violation of applicable law.

If we learn that personal information from a child has been collected in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to address or delete that information as required by law.

Parents or guardians with concerns may contact:

[email protected]

23. International Users

Haute Yogi is based in the United States.

If you access our services from outside the United States, information may be transferred to or processed in the United States or other jurisdictions where our technology and service providers operate.

Privacy laws in those locations may differ from the laws where you live.

Where required by applicable law, appropriate measures will be taken regarding the handling of personal information.

24. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws.

Depending on the law and whether it applies to Haute Yogi, these rights may include access, correction, deletion, portability, and certain opt-out rights.

Haute Yogi will honor applicable state privacy rights as required by law.

We do not sell personal information in exchange for money. If our practices change in a manner that creates additional legal rights or obligations, we will update this Privacy Policy and provide required privacy choices.

25. Third-Party Links

Our website, app, courses, community, emails, or other services may contain links to third-party websites or services.

Haute Yogi does not control the privacy or security practices of those third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

26. Changes to This Privacy Policy

Haute Yogi may update this Privacy Policy as our business, technology, services, or legal obligations evolve.

When changes are made, the Last Updated date at the top of this page will be revised.

If a change is material, additional notice may be provided where appropriate or required by law.

We encourage users to review this Privacy Policy periodically.

27. Contact Us

Questions about this Privacy Policy or requests regarding your personal information may be directed to:

Haute Yogi LLC
Email: [email protected]
Website: HauteYogi.com
United States

For privacy-related requests, please use “Privacy Request” in the subject line.

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